4.1 The Returns Policy is for goods purchased on the website or over the telephone or by fax or post.
4.2 Unwanted goods may be returned for a refund or exchange. Please return them in their original condition, unused (with their original packaging), #
9.3 We strongly recommend that you use registered post, recorded delivery or another secure method of delivery, retaining the receipt until you have received credit for your return. We regret that we cannot be held responsible for non-delivery of returned goods.
4.9.5 Please note that the return costs will not be reimbursed. Postage or other return costs will be the customer’s responsibility and will be reimbursed by us only in the case of damaged, faulty or incorrectly supplied goods.
4.9.6 The goods must be returned unused and unopened. We will consider the condition of the goods being returned when making a refund.
4.9.8 If you would like to discuss the exchange or return of any item, or have any further questions about our returns policy please contact our Direct Customer Services Team on 01772 877925 (UK only) or via email by the contact us page.